Jovago, Africa’s largest hotel booking portal, makes landmark contributions at the first e-commerce exhibition and seminar, organised by the Ideas Hub in Lagos over the weekend.
The programme tagged ‘eCEX’ which brought together the disruptive thinkers across the information technology and trade sector had participants explore the nation’s internet opportunities as well as chart a course to tap into the burgeoning growth expected.
Speaking at the panel discussion, Omolara Adagunodo, Head for Customer Service, Jovago Nigeria said, “Customer Service is the pivot on which a successful business runs. No matter what you are doing, excellent (not just good) service will always distinguish you and that is what we offer at Jovago.”
In line with supporting the industry, exhibitions and product showcases were presented by merchants committed to offering quality e-services to a wide range of clients.
Further highlighting Jovago’s commitment to developing of the hospitality industry, Marek Zmyslowski, its Managing Director said, “We will transform the hospitality industry in Nigeria. At the moment, we offer seamless online hotel bookings anywhere you travel in the world, with a focus on the African market, where we have built the biggest inventory of verified hotels you can choose from. This is to ensure you get best possible customer service, combining worldwide experience with local know-how.”
At present, the company provides booking services to 7000 hotels within Nigeria. Its recent expansion to Ghana and Senegal are expected to double its output by the last quarter of the year.
The second edition of the eCEX is expected to hold in the third quarter of 2016.